Kathy (Office Manager)
Kathy has been with Bartels Busack Pet Clinic for over 20 years. The picture to the right is with her previous Basset, Lou Lou, beloved by all of us. She currently has a spunky Basset mix named Leroy Brown.
Sharon (Customer Care Representative)
Sharon has been with Bartels Busack Pet Hospital for over 20 years. She has two Old English Mastiffs and two cats. You may recognize her from the front desk or answering the phones. She takes a serious interest in customer service and loves spending time camping and motorcycling.
Matt (Resort & Spa Manager/IT)
Matt has been with Bartels Busack Pet Hospital Resort & Spa since August of 2006. He studied Microbiology at Miami University. He is Dr. Busack's son and loves spending time with the family's 2 cairn terriers, Dexter and Lexi. Matt fills multiple roles around the clinic, including: Receptionist, Veterinary Assistant, IT and Resort & Spa Management.
Anne (Lead Technician)
Anne is our Head Veterinary Technician. A native of Parma, Anne has more than 6 years of experience in the veterinary field. Anne loves working with animals and is proud to use her skills to help pet owners understand the health concerns of their pets. Anne runs the Bartels Busack Facebook page, organizes group tours, hospital fairs and events, and she can usually be seen at any community event that Bartels Busack Pet Hospital is represented at. Outside of work, Anne continues her commitment to animals' wellbeing and takes on the role of Health and Welfare Coordinator for Spirit's Cove Animal Rescue. At home, Anne enjoys the company of Mia, her 6 year old Chihuahua. Anne's other hobbies include hiking, camping, and traveling.
Lisa (Veterinary Assistant)
Lisa has been with Bartels Busack Pet Hospital Resort & Spa since January of 2006. She is married with two beautiful girls, Danielle and Jordan. She also has a bloodhound named Hoover that you may see in Doggie Day Care from time to time.
Tina (Resort & Spa staff)
Tina has been with Bartels Busack Pet Hospital Resort & Spa since 2005. She has a love for Chihuahuas and has one of her own named Reckless. Tina works in the resort and spa. She also helps stray kittens find homes and fosters chihuahuas that do not have homes.
Jennifer (Veterinary Assistant)
Jen has been working at Bartels Busack Pet Hospital since January of 2008. She has 2 daughters, 2 puggles, 1 Beagle, 1 Dachshund, 1 mix-breed and 9 cats. When she is not running around chasing her daughters, cats and dogs, she is a dedicated student in the Stauzenberger Veterinary Technician program.
Tracy has been with Bartels Busack Pet Hospital Resort & Spa since February of 2007. She has been married for 16 years and have 4 children. She also has 2 dogs; Stash a St. Bernard and Comet a mixed breed. She has been grooming for 13 years and can groom dogs, cats and rabbits. Tracy also specializes in grooming animals with behavioral issues.
CJ (Customer Care Representative)
CJ loves early morning walks or afternoon bike rides in the Metro Parks with her 2 dogs, Leia and Sugar. You might speak with CJ over the phone or in person at the reception desk; she started working at the hospital in 2009 when the new building opened.
Cindy (Customer Care Representative)
Cindy has fostered many cats and dogs over the years and is an avid supporter of many animal support and rescue groups. She enjoys walks with her 3 dogs, Sapphire, V-Rod and Sir Bentley, and cuddling with her cat, Pumpkin. Cindy is a friendly voice over the phone and a smiling face behind the reception desk. She has been with the hospital since the new building opened in 2009
Crystal (Veterinary Assistant)
Crystal has been with Bartels Busack Pet Hospital since August of 2009. She loves the big dog breeds. She has a special spot in her heart for Pitt Bulls. On her days off she enjoys spending time with her two rescue cats. She also loves to paintball, go camping, watch reality TV, and eat pretty much everything.
Rachel L., RVT (Technician/Trainer)
Rachel is a registered veterinary technician (RVT) at Bartels Busack Pet Hospital Resort & Spa. She graduated from Cuyahoga Community College in 2009 with an assiciated degree in Veterinary Technology and has been practicing RVT for 4 years.
Rachel has been training at our facility for the last two years and has attended numerous conferences and has done countless hours of continuing education focused on behavior training to furthor her training eduction.
Rachel is a member of the Society of Veterinary Behavior Technicians (SVBT) and is also a member of the Ohio Association of Veterinary Technicians. She was also accepted into the Karen Pryor Acedemy for the fall of 2013 which will allow her to advance her training knowledge.
In her free time, Rachel enjoys clicker training her cat Ernie, and spending time with her Newfoundland Yogi.
Ray (Resort & Spa staff)
Ray has been with Bartels Busack Pet Hospital Resort & Spa since March of 2009. He currently resides in Westlake, OH. Ray used to live in Florida where he found his yellow lab, Lexi. Ray enjoys spending time with his family and friends. In his free time he likes to travel to new places, see the nightlife in different cities, and loves anything to do with water and sunshine. Ray also enjoys going to concerts and live stage performances, and watching the Jersey Shore.
Melisa (Customer Care Representative)
Melisa has been with Bartels Busack Pet Hospital Resort & Spa since 2010. In her free time he enjoys spending time with her Miniature Dachshund Jake.
Linnell (Customer Care Representative)
Linnell has been with Bartels Busack Pet Hospital since July 2010. She has been a client of the hospital for over 30 years. When she isn’t working, she likes spending time with her 4 cats. Two she had before working at the pet hospital and 2 stray kittens she adopted from the hospital. She has a love for animals and strives for customer satisfaction.
Pam (Resort & Spa Staff)
Pam has been with Bartels Busack Pet Hospital Resort & Spa since May of 2010. She now lives in Lakewood but has lived in Tokyo, Japan and San Diego, California. On her free time she is either hanging out with friends, practicing/performing in a dance troupe that she has been a part of since 2007, or just playing and spending time with her Husky/Boxer mix, Juicebox.
Jeff, RVT (Technician)
Jeff graduated from Tri-C with an Associate's Degree in Veterinary Technology, and has been with Bartels Busack Pet Hospital since July of 2011. He is very interested in emergency medicine and anesthesia. He is also knowledgeable of exotic animal husbandry. Jeff spends his free time continuing his education, hanging out with his cat, Vader, and caring for his reptiles.
Mary (Veterinary Assistant/Massage Therapist)
Mary graduated from the Cleveland Institute of Medical Massage in 2006 and is a Certified Massage Practioner. In 2011 she graduated with a degree for the Veterinary Technician Program. She has been with Bartels Busack Pet Hospital since 2011 and has worked in the Veterinary Field for 5years.
She enjoys spending time with her wonderful husband Matt, and their 3 cats, Gradie, Ivy and Olivoil and their 11 year old greyhound, Coolio.
Arsenio (Resort & Spa Staff)
Arsenio has been with Bartels Busack Pet Resort and Spa since March of 2011. He doesn't have any pets at the moment but plans to get a couple dogs when he buys a house in the future. He has a special interest in canine behavior and particularly enjoys supervising Day Care. He is well-traveled, having lived in Chicago, Florida and Puerto Rico. On his time off, he enjoys gaming and Anime movies, and he's physically active in biking, running, swimming and climbing. As a hobby, he also collects ancient weapons used by Ninjas.
Lauren (Resort & Spa Staff)
Lauren started working for us in July 2011. She has a hamster named Chester and plans to adopt a dog in the near future. She is very busy planning a wedding and spends a great deal of time with her fiance, family and friends. She is active in her church and for fun enjoys skiblading, concerts and amusement parks.
Brittany (Veterinary Assistant)
Megan (Veterinary Assistant)
Jessica (Veterinary Assistant)
Jessica started working here in the fall of 2012. Recently graduated from Stautzen College for Veterinary Technician. She loves spending time with her husband and menagerie of animals. In her free time she practices yoga and enjoys working out.